Frequently Asked Questions - FAQs

Do you offer same-day flower delivery?

Yes, same-day delivery is available for orders placed before our daily cut-off time. Orders placed after the cut-off will be delivered on the next available delivery date.

Do you deliver to hospitals, schools, and businesses?

Yes, we deliver to homes, businesses, hospitals, schools, and other local locations whenever delivery access is available.

Do you deliver directly to gravesites at cemeteries?

Please note that for all cemetery orders, deliveries are made exclusively to the on-site chapel at the requested time. Unfortunately, we are unable to accommodate graveside deliveries.

Do you offer custom floral arrangements?

Yes, we’re happy to create custom floral designs based on your preferred colors, flowers, style, and budget.

Will I receive confirmation after delivery?

Yes, many orders include delivery confirmation once the arrangement has been successfully delivered.

Can I add a personalized message to my order?

Absolutely. You can include a custom card message during checkout, and we’ll attach it to your floral arrangement.

Can I request no substitution for my order?

We always do our best to follow requests, but because flowers are seasonal and availability changes, substitutions may still be needed. When this happens, we keep the same style, color theme, and overall value of your arrangement.

Can flowers look different from the photos?

Yes, slight variations may occur. Flowers are seasonal and subject to availability, but we always maintain the same style, color palette, and overall value of the arrangement shown.

How will I know my order has been delivered?

Once your order has been delivered, a confirmation may be provided depending on the order type. This helps ensure your flowers have been successfully received.

Can I schedule a future delivery date?

Yes, you can select a future delivery date when placing your order. We recommend ordering early for holidays or peak seasons to ensure availability.